CARLO KROUZIAN · ECOMMERCE & MARKETING OPERATIONS

Ecommerce &
Marketing
OperationsShopify. Amazon. Product launches. Campaign execution.

Hands-on operator with 12+ years helping ecommerce brands improve product listings, storefronts, creative assets, marketing workflows, and sales execution. Built and managed systems behind $6M+ in ecommerce sales.

Carlo Krouzian — cross-functional operator
I — Focus areas

Where the work fits.

Work spans ecommerce and marketing operations roles where range is useful from day one.

  • 01Ecommerce Manager / Director
  • 02Marketing Operations Manager
  • 03Digital Production Manager
  • 04Content Operations / AI Workflows
II — Strengths

The work.

Four areas built from running real operations day to day.

01

Hands-on Shopify and Amazon FBA execution

Product launches, listings, A+ Content, storefront updates, marketplace work, and inventory workflows — shipped, not just planned.

02

Marketing and digital production operations

Creative assets, landing pages, reporting, and production workflows that keep small teams moving on schedule.

03

AI-supported content workflows

Practical AI for creation, enhancement, repurposing, QA, analytics, and reporting — faster delivery without losing quality.

04

Range across digital and physical execution

Ecommerce, content, creative, and print production handled end to end, with the systems behind them.

III — Selected proof

Track record.

12+
Years in ecommerce
20+
Products launched
10
Multi-brand Shopify & Amazon operations
6M+
Ecommerce sales generated
Category Experience
Home Decor·Home DIY·Beauty·Home & Garden·Baby·Fashion & Talent (Production)·Women's Apparel & Accessories

Hands-on product launches across multiple consumer categories.

V — Experience snapshot

Experience.

Four areas of hands-on work, from Shopify and Amazon execution to digital and print production.

I

Ecommerce

  • · Amazon FBA
  • · Shopify
  • · Product launches
  • · Sourcing
  • · Listings & CRO
  • · Account management
  • · Amazon A+ Content & listing SEO
II

Marketing & Content Ops

  • · Landing pages
  • · Ad creative
  • · Email & social
  • · Graphic design
  • · Video & content production
  • · AI-supported content creation, repurposing & QA
  • · Performance metrics (ROAS, CAC, CTR, CVR, LTV)
III

Operations & Systems

  • · Workflow design
  • · Cross-functional coordination
  • · Vendor management
  • · Fulfillment & inventory workflows
  • · Process improvement
  • · AI-supported analytics & reporting
IV

Digital & Print Production

  • · Digital production & asset management
  • · Print production & packaging
  • · Vendor coordination
  • · Photo retouching & color correction
  • · Visual design & layout production
  • · Promotional materials
VI — Selected work

Experience snapshots.

Representative ecommerce work across Shopify, Amazon FBA, product launches, creative assets, and storefront operations. Details on request.

01

DTC home & lifestyle brand

Category — Home Decor / Home & Garden
Challenge
Stalled Shopify growth, weak retention, inconsistent creative.
Scope
Storefront, CRO, creative direction, email, supply coordination.
Outcome
Steady launch cadence and higher repeat-customer revenue.
02

Amazon FBA consumer brand

Category — Beauty / Home DIY
Challenge
New category entry with no listings, no reviews, tight margins.
Scope
Sourcing, pricing, listings, PPC, account management.
Outcome
Category visibility and a profitable run-rate inside year one.
03

Multi-brand product company

Category — Baby / Home Decor
Challenge
Operations, creative, and marketing stretched thin across the team.
Scope
Hands-on across vendors, creative output, and digital execution.
Outcome
Cleaner workflows and a team shipping on a steady cadence.
04

Women's accessory DTC brand

Category — Women's Apparel & Accessories (2020 launch)
Challenge
Starting up a new DTC brand from zero with a weekly new-pattern release cadence.
Scope
Brand build, contract manufacturing network, weekly pattern development, Meta paid social acquisition, customer experience.
Outcome
$750K in nine months, 900+ verified five-star reviews, strong repeat customer base.
VII — About

About Carlo.

Carlo works at the intersection of ecommerce, marketing, creative production, and operations. The background spans Shopify, Amazon, DTC brands, product launches, content production, print, broadcast, and AI-supported workflows.

Early years were in commercial print and broadcast television, followed by more than a decade leading creative and operations work for an international nonprofit operating across seven countries. Earlier commercial print included a stint at Interface Digital in West Los Angeles — model cards, retouching, and prepress for NEXT, Ford Models, LA Models, and Wilhelmina.

Ecommerce work began in 2014: ten brands, twenty-plus product launches across Shopify and Amazon FBA, with hands-on ownership of sourcing, listings, storefronts, marketing, and operations. Built and managed the systems behind $6M+ in cumulative sales.

Strongest in environments where execution matters, teams are moving fast, and someone needs to connect strategy, creative, systems, and delivery. California-based, working with teams nationwide.

VII — Frequently asked questions

Questions, answered.

Common questions about working with Carlo Krouzian and Oreala, LLC.

01Who is Carlo Krouzian?+

Carlo Krouzian is an ecommerce and marketing operations professional based in Santa Clarita, California. 12+ years of hands-on Shopify and Amazon FBA experience, with the systems behind $6M+ in cumulative ecommerce sales across 10 brands. Broader background spans digital production, content workflows, creative operations, nonprofit operations, and commercial print production.

02What kind of engagements is Carlo available for?+

Work spans ecommerce operations, marketing operations, digital production, and AI-supported content workflows. Typical titles include Ecommerce Manager or Director, Marketing Operations Manager, Digital Production Manager, and Content Operations Lead. Comfortable joining an established team or building processes from scratch.

03What hands-on Shopify and Amazon experience does he have?+

Carlo operated a multi-brand ecommerce portfolio across Shopify and Amazon FBA from 2014 to 2021, generating $6M+ in cumulative sales. He launched 20+ products across 10 brands in categories including home decor, home DIY, beauty, home and garden, baby, and pet supplies. Day-to-day work covered product launches, listings and A+ Content, Amazon Seller Central operations, storefront execution, marketplace updates, inventory workflows, sourcing from manufacturers in China, Taiwan, and the United States, PPC, CRO, and account management.

04What does he handle day-to-day?+

Product launches, Shopify and Amazon listings, creative assets, marketplace updates, inventory workflows, storefront execution, marketing operations, digital production, reporting, and AI-supported content workflows. The work is hands-on: shipping listings, building pages, coordinating creative and production, and keeping reporting current — not just advising on it.

05How does he use AI in content and marketing operations?+

Carlo runs AI-supported content workflows for creation, enhancement, repurposing, QA, analytics, reporting, and faster delivery. He works hands-on with tools including Anthropic Claude, ChatGPT, Google NotebookLM, ElevenLabs, and Rask AI to compress production cycles and standardize reporting. The focus is practical, repeatable workflows applied to real work — not experimentation.

06What industries has Carlo Krouzian worked in?+

Ecommerce (Shopify and Amazon FBA across home decor, beauty, baby, home and garden, pet, and apparel), digital production, content and creative operations, international nonprofit operations across seven countries, broadcast television, and commercial print production dating to 1988. Earlier commercial print work included a stint at Interface Digital in West Los Angeles, producing model cards, retouching, and prepress for NEXT, Ford Models, LA Models, and Wilhelmina.

07Where is he based and is remote work an option?+

Santa Clarita, California. Works remotely, hybrid, or on-site with companies across the United States.

08What size company is the best fit?+

Small to mid-sized ecommerce, DTC, and digital teams where range is useful — someone who can run product launches, marketplace work, content workflows, and reporting without needing three separate hires. Equally comfortable plugging into an established operations team or building processes where none exist.

09What tools does he work with?+

Shopify, Amazon Seller Central, Meta Ads, Klaviyo, Google Analytics and GA4, Figma, Adobe Creative Suite, project management tools, and an AI stack including Anthropic Claude, ChatGPT, Google NotebookLM, ElevenLabs, and Rask AI for content production, enhancement, repurposing, QA, and reporting.

10How do I get in touch?+

The contact form on carlokrouzian.com is the best starting point. Also reachable on LinkedIn at linkedin.com/in/carlokrouzian or on X at @carlokrouzian.

VIII — Contact

Start a conversation.

For ecommerce, marketing operations, content production, or consulting conversations, use the contact form below.